CLLOVER provides marketing, website development, CRM and operational support for service businesses. This Privacy Policy describes how CLLOVER, a REVO LLC company (“CLLOVER,” “we,” “us” or “our”), handles personal information when you visit clloverhub.com, submit an inquiry or communicate with us about our services.
Scope and who is responsible
This policy applies to information collected through this website and communications that begin through it. It does not govern a client’s own customer data that we may process under a separate services agreement, nor does it govern third-party websites, platforms or services that have their own privacy notices.
CLLOVER, a REVO LLC company, is responsible for the personal information described in this policy. If a signed proposal, statement of work or data-processing agreement applies to a client engagement, that agreement may contain additional privacy and security terms.
Information we collect
We collect information you choose to provide and limited technical information needed to operate and protect the website.
| Category | Examples | Why it is collected |
|---|---|---|
| Contact information | Name, phone number and optional email address | To respond to an inquiry and continue the conversation you requested |
| Business context | Service category, business stage, city or service area, selected priorities, website level and message | To understand your needs and prepare a relevant response |
| Submission information | Preferred language, page URL, submission time and consent confirmation | To route, document and secure the inquiry |
| Technical information | IP address, browser or device data, request headers, security events and server logs | To deliver the site, prevent abuse, diagnose errors and maintain security |
| Communications | Follow-up emails, phone calls and information you later share with us | To manage the relationship, prepare proposals and provide requested services |
Please do not submit sensitive personal information—such as government identifiers, payment-card details, health information or account passwords—through the general inquiry form.
Where information comes from
- Directly from you, when you complete the inquiry form, call us, email us or otherwise communicate with us.
- Automatically from your browser or device, through ordinary web-server logs, security controls and essential site functions.
- From your organization or authorized representatives, when a colleague introduces you or provides information for a potential or active engagement.
- From service providers, such as website hosting, email delivery or security providers, when they help us operate the site or communicate with you.
How we use information
- Respond to inquiries, schedule conversations and provide requested information.
- Evaluate business needs, prepare proposals and, if you become a client, administer the engagement.
- Operate, maintain, troubleshoot and improve the website and inquiry experience.
- Protect the website, CLLOVER and visitors from spam, misuse, fraud and security threats.
- Maintain business records, enforce agreements and comply with legal obligations.
- Send service-related communications and, where permitted, relevant business updates. You may opt out of promotional email at any time.
The public website does not use automated decision-making to determine eligibility, pricing or access to our services.
How we disclose information
We may disclose personal information only as reasonably necessary for the purposes described above:
- Service providers that support hosting, email, communications, security, file storage, CRM or business operations, subject to appropriate contractual or confidentiality obligations.
- Professional advisers, including attorneys, accountants, insurers and consultants, when necessary to protect or operate the business.
- Authorities or other parties when required by law, legal process or a good-faith need to protect rights, safety, security or prevent fraud.
- Transaction participants in connection with a merger, financing, reorganization, sale of assets or similar business event, subject to appropriate safeguards.
- At your direction or with your consent.
We do not sell personal information for money. We also do not use information collected through this website for cross-context behavioral advertising. If our practices materially change, we will update this policy and provide legally required choices.
Cookies, local storage and similar tools
The current site uses limited browser storage for functional purposes, such as remembering a language choice and supporting interface behavior. Our web server and security infrastructure may also process standard request data needed to deliver and protect the site.
We do not currently use the public site for interest-based advertising. Third-party websites or services reached through links on our site may use their own cookies or similar technologies under their own policies. You can control browser storage through your browser settings, but disabling essential storage may affect some preferences or functions.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to an inquiry, considering or performing an engagement, maintaining business records, resolving disputes, protecting the site and meeting legal, accounting or reporting obligations.
Retention periods vary based on the nature of the information, the relationship, legal requirements and whether the information is needed to establish, exercise or defend legal claims. When information is no longer needed, we take reasonable steps to delete, de-identify or securely dispose of it.
Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration. These include limiting the information requested through the form, validating submissions, anti-spam controls and restricted access to business communications.
No website, email system or transmission method can be guaranteed completely secure. Please use care when deciding what information to send online, and do not use the inquiry form for confidential credentials or highly sensitive records.
Your choices and privacy rights
Depending on where you live and which laws apply, you may have the right to request access to, correction of or deletion of personal information; obtain a portable copy; limit certain uses; or appeal a decision about a request. You may also have the right to opt out of certain sale, sharing or targeted advertising activities. Because we do not currently engage in those activities through this site, there is no separate “Do Not Sell or Share” link.
To submit a request, email hello@clloverhub.com, call 904-902-4755, or use the website contact form and write “Privacy request” in your message. Tell us the right you wish to exercise and the contact information associated with your interaction.
We may need to verify your identity before completing a request. Authorized agents may submit requests where allowed by law, but we may require proof of authority and direct verification with the individual. We will not unlawfully discriminate against you for exercising an applicable privacy right.
You can opt out of promotional email by using the unsubscribe method in the message or contacting us. We may still send non-promotional messages about an inquiry or active business relationship.
Children’s privacy
CLLOVER’s website and services are designed for business owners and professionals, not children. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through this site, contact us so we can review and, where appropriate, delete it.
Processing in the United States
CLLOVER operates in the United States. If you visit the site or contact us from another country, your information may be processed in the United States, where privacy laws may differ from those in your location. Where required, we will use appropriate safeguards for international transfers.
Third-party links
The site may link to third-party platforms, client websites or social networks. We do not control their privacy practices. Review the privacy notice of any third party before providing information to it.
Changes to this policy
We may update this policy to reflect changes in our services, technology, legal requirements or business practices. The effective date at the top shows when this version took effect. If a change materially affects how we use previously collected personal information, we will provide additional notice when required by law.
Contact us
Questions about this policy or our privacy practices can be directed to CLLOVER, a REVO LLC company:
- Email: hello@clloverhub.com
- Phone: 904-902-4755
- Business hours: Monday–Friday, 8:00 AM–5:00 PM
- Web: clloverhub.com contact form
